FAQ

Q. Products contain alcohol for use as a disinfectant?

A . The alcohol contained in the product acts as a solvent that dissolves oil in water. It is very low concentration of less than 10%, it is less than 14% in wine. Alcohol has a strong sterilizing effect at 70%, so you cannot expect a disinfectant effect at the concentration of the product.

Q. Why did the color of the oral cleanser become darker?

A. The color may darken depending on the storage conditions after opening. This change is a result of the action of catechin, which is widely used in oral care products. There is no issue with the quality. However, to fully enjoy the fragrance, we recommend using it soon after opening.

Q. Will the color of the cleanser stain my teeth?

A. The color of the cleanser is due to tea extract 'catechin'. It is commonly used for oral care and has no reports of pigmentation. Additionally, if the cleanser gets on your clothes, you can easily remove it by rinsing with clean water.

Q. Do I need to use toothpaste ?

A. It does not require toothpaste. ELSĪWAH is a specially formulated oral cleanser that deep cleans plaque and residue in your mouth.

Q. 注文した商品は何日後に届きますか?

ご注文商品のお届けは、ご注文後10日以内に宅配便またはネコポス便にてお届けいたします。